Published: 21 October 2024

Account security updates

DfE Sign-in is introducing multi-factor authentication, which will enhance account security for all users.

To implement this change, all DfE Sign-in users will be required to create a new account with a password that meets updated security requirements.

All existing account information, such as organisation and service access, will automatically be transferred over to the new account.

What are the updated security password requirements?

Your new password must:

• not be the same as your current password
• be a minimum of 8 characters

Your password must include three of the four character types:

• Uppercase letters
• Lowercase letters
• Numbers
• Symbols

Symbols allowed:

• @ # ^ & * - _ ! + = [ ] { } | \ : ' , . ? / ` ~ " ( ) ; < >

Blank spaces may be used.

What is multi-factor authentication?

Multi-factor authentication (MFA) is a process that involves two or more ways of confirming your identity when trying to access an account.

As credentials can be compromised in cyber-attacks, the inclusion of an additional step in the sign in process can help to keep your account safe.

How will MFA change the way I sign in?

When you enter your sign-in details, you will automatically receive an authentication code via email. Enter the code on the sign-in screen to complete authentication and access your account.

At present, receiving a code via email is the only authentication method available.

We will be introducing additional multi-factor authentication methods in the future.

How do I enable MFA on my account?

We will gradually be contacting users via email with detailed instructions on how to create an account with multi-factor authentication enabled.

Need support?

Contact the support team if you have any questions about the change.